Terms of service

TERMS OF SERVICE
All rights, obligations, specials, orders and agreements that fall under these General Terms and Conditions, and under this condition, are applicable under Dutch Law and Jurisdiction. In the case of translation or explanation of the contents of Blank Space Amsterdam’s website, the Dutch version of the text in this website and these General Terms and Conditions will remain determined.

1. General
These conditions apply to all sales and agreements between Blank Space Amsterdam and the consumer, whereby Blank Space Amsterdam will apply these conditions unless agreed otherwise in writing. If articles are ordered from Blank Space Amsterdam, the purchaser automatically accepts the stipulations set out in these General Terms and Conditions. These conditions apply to all sales and agreements between Blank Space Amsterdam and the consumer, whereby Blank Space Amsterdam will apply these conditions unless agreed otherwise in writing. If articles are ordered from Blank Space Amsterdam, the purchaser automatically accepts the stipulations set out in these General Terms and Conditions

2. Orders
Once an order has been placed, the consumer will directly receive an email to confirm the details of the order and the total costs associated with the order. All orders will be sent within three to five working days after receipt of payment by the consumer. In the case of technical malfunction, however, which falls under the category of circumstances beyond Blank Space Amsterdam’s control, an order will be shipped as soon as possible. Blank Space Amsterdam will keep the consumer duly informed of the status of the order. 
We strive to keep our website (www.blankspaceamsterdam.com) as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the consumer as soon as possible. A product must be delivered to the consumer within 30 days of the order placement. If Blank Space Amsterdam fails to comply with this, the consumer may immediately break the order contract. This is not possible, however, if the parties involved have previously agreed to a different delivery term.

3. Prices and payment
All prices indicated on Blank Space Amsterdam’s website are in Euro’s and include value added tax. Consumers are able to make payments electronically to Blank Space Amsterdam in many different ways. The different payment methods are indicated on the website under the title “Payment”. Shipment of the order will take place once Blank Space Amsterdam has received payment for the order. Blank Space Amsterdam will add the shipping costs to the invoice of the order. More information concerning the shipping costs can be found under the title: “Shipping”.

4. Delivery
The delivery time is indicative and is therefore not guaranteed. However, the final delivery time will not exceed more than one week of the indicated delivery time, excepting cases of ‘force majeure’. The order will be processed and shipped within three to five working days after receiving payment. Blank Space Amsterdam cannot be held responsible if the post is unable to deliver the order to the consumer on time.

For Europe and other countries, the expected shipment time is 2-3, 4-6 and 8-12 working days. If you have an urgent request please send us an email so we can ship by express delivery. 



5. Transfer of ownership
Ownership of merchandise will not be transferred until the associated obligations of the purchaser have been fulfilled. At the point of transfer of ownership, which is at the point of delivery of the articles, product liability is transferred to the purchaser.

6. Money back Guarantee
If the consumer, for whatever reason, does not wish to retain the article, the consumer has the right to return the article to Blank Space Amsterdam within fourteen working days after taking delivery of the article. The consumer must first inform Blank Space Amsterdam in writing via email of their intention and must follow all further return conditions and instructions stipulated by Blank Space Amsterdam. This guarantee does not comply if the article has been damaged, or if the consumer has attempted to amend or alter the article in any way. Return articles will only be accepted if it is sent in the original, undamaged wrapping and the labels are still attached to the merchandise. Furthermore, the shipping costs of the returned merchandise will be entirely paid for by the consumer. Under no circumstances will Blank Space Amsterdam reimburse the shipping costs of returned merchandise. If the return instructions have been followed accurately, Blank Space Amsterdam will reimburse the consumer for the returned article(s) within thirty days after receiving it. If a payment is completed by credit card, refunds will automatically be applied to the credit card used by the customer at the time of purchase.

7. Queries/Complaints

In the case of queries or complaints concerning any of our products or procedures, please inform us by email (info@blankspaceamsterdam.com). You will receive a reply within two working days.

8. Privacy
Blank Space Amsterdam finds it very important to ensure that all of the consumer’s personal information is treated with the utmost care and security. Blank Space Amsterdam will not give the consumer’s personal information to third parties, except when the information is required for the delivery of the order.
 When making an order, Blank Space Amsterdam requires the consumer’s name, invoice and delivery addresses, and payment details so that an order can be processed. The payment details will only be used to conclude the payment process.
Records of website visits are kept for statistical purposes. Information concerning the number of visitors and visitor frequency to our website will be used for internal research and website improvement. However, this general information is anonymous and cannot be traced back to the individual visitor.

9. Liability
All articles in the assortment of Blank Space Amsterdam have been produced with the greatest care. Blank Space Amsterdam cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold by Blank Space Amsterdam  and/or materials  becoming undone.
The content of the website has been compiled with the greatest care. However, Blank Space Amsterdam cannot preclude the possibility of any error or incompleteness in the information on this website. Blank Space Amsterdam cannot assume any liability for the consequences of incorrect or incomplete information on the website. Blank Space Amsterdam cannot be held responsible for any typing or misprinting errors that could communicate an incorrect selling price. In that case Blank Space Amsterdam will adjust the price as soon as possible. The actual colours of the products can differ from the colours shown on the computer screens. Blank Space Amsterdam cannot be held responsible for variations in colours as a consequence of the quality of the computer screens. Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. Blank Space Amsterdam does not control these sites and is not responsible for the content of these sites.

10. Force Majeure
Despite any other established legal rights, Blank Space Amsterdam is entitled, at its own choice, in case of Force Majeur, to cancel your order, or cancel the purchase agreement without legal intervention, by informing the client in writing. Client is not entitled to any damages, unless given the circumstances this would be unacceptable according to measures of reason and fairness.

11. Copyright
All information on Blank Space Amsterdam’s website is protected by copyright. It is illegal to copy, use or distribute any information from Blank Space Amsterdam’s  website without first acquiring written permission. Visitors and users of Blank Space Amsterdam’s website may not claim any rights pertaining to the information on the website. None of the text or graphics from Blank Space Amsterdam’s websites may be partially or wholly copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes.

 

Acceptance of General Conditions
All website users are required to be aware of, and to agree with, all of the above General Conditions. By placing an order with Blank Space Amsterdam, the consumer automatically agrees to all of our General Conditions. Blank Space Amsterdam client’s details are automatically stored in our client list

Questions about our terms and conditions? 
You can reach our team via info@blankspaceamsterdam.com. We will get back to you the next business day at the latest.